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Airports : The Importance of Cyber Security

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Airports

With critical infrastructure now becoming a prime target for hackers airports now need to ensure that they have in place a comprehensive cyber risk management program in place.

http://cyberbrokers.co.uk/the-cyber-threat-critical-infrastructure/

The European Aviation Safety Agency (EASA) has estimated that an average of 1000 cyber attacks occur each month on aviation systems which further demonstrates the threat posed to this sector.

Airports are technology dependent sector on which also makes it attractive for a hacker who is likely to have the intention of causing maximum disruption with many facets of an airport to target.

Whilst a number of computer networks may be segregated such as  navigational guidance, immigration and retail outlets there are many areas that could be targeted.

  • The airports core IT infrastructure
  • Self-check-in desks
  • Automated bag drop off systems
  • Smart operated gates
  • Wi-Fi available within the airport lounges

Cyber-Attacks on Airports

We have see cyber-attacks on airports notably Bristol airport in the U.K. and Atlanta airport in the US both of which occurred last year.

The computer systems of Bristol airport were accessed by a phishing attack whereby an employee clicked  on a link which lead to malware infiltrating  their systems. For a period airport staff had to communicate arrival / departures by using a blackboard as the messages boards were inoperable.

https://www.bbc.co.uk/news/uk-england-bristol-45539841

The wi-fi of Atlanta airport was taken down as a result of a cyber-attack. Flights had to be cancelled causing passenger delays and significant disruption to the airport services.

https://www.ajc.com/business/hartsfield-jackson-takes-down-after-cyber-attack-city/

The Data Breach Threat

High volumes of data are contained within the computer systems of an airport and it therefore important that this protected. This would typically include :

  • Boarding card details of passengers
  • Car parking details
  • Health and Safety information
  • Details of disabled individuals
  • Employee personal details
  • Salary payment details of employees

With GDPR coming into force last year all organisations are legally required to store and protect data up to certain standards.

The NIS Directive

This came into force last year and sets out minimum standards of cyber security that need to be in place for operators of essential services systems (OES) which will be applicable to the aviation sector.

One of the keys in preventing cyber attacks is the developing of cyber resilience within an airport once potential threat vectors have been identified and solutions are in place to manage potential threats.

Image : Shutterstock

Are You Checking In With Hackers?

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Hackers

Are you checking in with Hackers?

The hotel industry has been a prime target for hackers and this trend is likely to continue. So why are cyber attacks so prevelant within this sector?

Volumes of Data

Hotels hold vast quantities of data through many sources such as through their reservation systems for their customers . This will be personally identifiable information that would consist of names, addresss , e-mail addresses and passport details.

On–line Payment Processing

Customers will log-in on a hotel website to make a reservation which will require them to provide debit or credit card details. These details could be compromised in the event of a data breach. Payment transactions can also remain exposed for a while on computer systems which presents further opportunity. In 2017 hotels accounted for 92% of all point of sale intrusions.

Wi–Fi

The wi-fi in some hotels can be relatively insecure if their cyber security processes and procedures are not as robust as they should be. This can also lead to their data being compromised.

Symantec released a report this week which revealed that 67% of hotel websites surveyed leaked customer’s booking data. This was over 1500 hotel websites in 54 countries , this equates to two in three websites data could be used by third party sites such as advertisers.

https://www.symantec.com/blogs/threat-intelligence/hotel-websites-leak-guest-data

Supply Chain

Hotels relies on a supply chain which can include a number of contractors, broking and travel agencies . If there is a vulnerability with one of these it is possible that the hotel may be impacted by this causing business interruption or a data loss.

An Attractive Sector

This sector is a target because of the size of the market and the revenue that is generated each year, this provides opportunists threats for cyber criminals and the proliferation of fraud.

Cyber Attacks on the Hotel Industry

There have been a number of high profile cyber attacks on hotels where hackers have sought to steal data or cause disruption to the business.

Marriot International Hotels 

This is the largest data breach in this sector but also one of the largest in the world.

500 million guests were exposed to this cyber attack which included names and addresses and passport numbers. The attack emanated from the Starwood guest reservation database with who they had recently merged.Starwood themselves had previously experienced a data breach a number of years earlier.

https://www.telegraph.co.uk/technology/2018/11/30/private-data-500-million-marriott-guests-exposed-massive-breach/

Hyatt Hotels Corp

Hackers hit the restaurants front desks and parking facilities at 40% of their hotels situated around the world over a four month period.

It is understood that malware was designed to collect cardholder names, numbers and expiration dates.

Hilton Worldwide

Access was gained via the payment card system but on this occasion their was no evidence that data was stolen. The systems were in fact attack twice , cardholder details were again the main target.

As with all business that rely heavily on business via on-line transactions their cyber risk is very high and it is important that cyber risk management is a central focus to management.

Image : Shutterstock

What is Cryptomining?

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Cryptomining

So what is Cryptomining ? 

This is an emerging cyber threat to businesses where hackers gain access to cryptocurrencies by utilizing a computers’ processing power .

A recent report by Checkpoint Research revealed that 20% of companies are the subject of cryptoming attacks every week and a leading source of malware attacks.

https://www.checkpoint.com/press/2019/cryptominers-hit-10x-more-organizations-than-ransomware-in-2018-but-only-1-in-5-it-pros-aware-of-infections-shows-check-points-2019-security-report/

How is Cryptomining carried out ?

This involves the use of a computers’ processing power to solve very complexed mathematical equations in order to confirm that cryptocurrency transactions are as they should be. As a sign of reward the cryptocurrency provides a specific amount of the cryptocurrency to the user who has verified the transaction the quickest.

The more computers utilized the quicker that it is possible to mine the cryptocurrency in question, this however does generate an enormous amount of actual processing power and bandwidth which in turn requires a great deal of electricity to facilitate this.

Out of the 21 million bitcoins available, 17 million have already been mined leaving just 4 million.

How do Hackers infiltrate the computer system?

  • Hackers can fool a user to download a cryptomining code to their computer system via a phishing attack normally disguised in an e-mail where a link is innocently clicked upon. This will then be activated so that the code can access the computer.
  • An alternative to this is where a user visits a website that contains a code which operates in the background to mine cryptocurrency.
  • Similarly a user could click on an ad pop up where again it operates without the user knowing whilst the code takes advantage of the processing power of the computer.

The principle concern with cryptomining is that these forms of cyber attacks can go undetected for sometime without the user being aware of what is happening to their computer system.

Proactive Risk Management 

When a cryptomining incident has been discovered it is of course too late to do anything about but measures should be put in place to avert a reoccurrence these can include:-

  • Ensure all computer systems are effectively and regularly patched
  • Make regular back-ups are carried out.
  • Improved training of users so that a potential attack can be identified.
  • Implementation of zero day prevention techniques
  • The cloud is a common threat vector for cryptomining and focus should be given on the latest security protection available.

Cyber Insurance

This form of specialist insurance can provide coverage for cryptomining where a business suffers a financial loss arising from this type of cyber attack. Just as important is the vendor services that this policy provides which includes forensic investigation and the use of legal assistance in managing and mitigating this form of cyber attack. 

 

 Image : Shutterstock

The Six Major Cyber Risks of 2019

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Cyber Risks

What are the six major cyber risks of 2019 that businesses will need to guard against in the perpetual war against cyber criminals.

The cyberthreat landscape is constantly changing with hackers using ever more sophisticated means to gain unauthorised access to computer systems.This coupled with some of the more established tools utilised by hackers produces a cocktail of cyber attacks vectors that provide the ultimate test to cyber risk management of a busines.

Cyber risks come in many shapes and forms and it is likely that we will see the following featuring throughout the world in the coming days and months.

Supply Chain Vulnerbilities

This is proving to be a very real vulnerability with businesses heavily reliant on their suppliers and contractors for services whether this be for the provision of technology services that are fundamental to the effective functioning of the business.

If one of the suppliers systems are compromised this is likely to result if a significant businesses interruption loss where income will be lost and reputation damaged.

http://cyberbrokers.co.uk/how-secure-is-your-supply-chain/

Mobile Applications

We are are all reliant on our smart phones and laptops and end to end encryption of these is therefore of paramount importance. Confidential information and personal data is in abundance on these devices and a hacker will no doubt target such devices that do not have the appropriate security in place.

With the emergence of 5G this it will become increasingly harder to protect mobile applications.

Phishing Attacks

These are well established methods that hackers use to overcome human vulnerabilities.

This is carried out by e-mail compromise where uses click on a link that leads to malware being spread resulting in crippling the computer system or falsely changing a clients bank details to one set up by a hacker which leads to a loss of funds.

Ransomware Attacks

There have been a number of high profile ransomware attacks namely WannaCry and Non-Petya that impacted many countries around the world. Business affected by these include WPP, Maerck and the National Health Serice in the U.K.

A ransomware attack can be very cleverly disguised with many means available to gain access to a computer network. Over the past twelve months ransomware attacks have declined but they still remain a very real threat with different strains of malware emerging. This will only increase and make detection harder awareness of new methods and defense of these will therefore be vitally important to mitigate this on-going threat.

The Morrison’s Effect

As a result of a Morrison’s employee stealing salary details and distributing these to a number of newspapers Morrisons were sued for damages by a number of the affected individuals.

As a result of this it was found after appeal that Morrison’s were vicariously liable for the employees’ actions. The court also stated that the affected individuals could claim for financial loss and emotional distress. It is therefore conceivable that this could open the flood gates for class actions against other such businesses in similar circumstances.

https://www.bbc.co.uk/news/business-45943735

Artificial Intelligence and Internet of Things

Artificial Intelligence (AI) is now developing at an alarming pace as businesses recognized the benefits that machine learning can bring such as increased efficiency in manufacturing and data analysis. this however brings increased cyber risks. It is possible for inter-connectivity to take place which leads to communication with other devices called the Internet of Things (IOT) the result of which can lead to a compromise of systems , loss of data or even physical damage.

Cyber attacks backed by AI would be far greater than a conventional human lead cyber attack causing more damage for longer periods. This is a new emerging cyber threat but it could be one of the most dangerous and damaging as cyber security has not kept pace with the ensuing risks.

Cyber attacks will undoubtably become more sophisticated with the cyber risk landscape becoming more unpredictable and difficult to assess the threat vectors that develop.

Image : Shutterstock

Hackers don’t go on holiday over Christmas…..

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Christmas

Hackers don’t go on holiday over Christmas and consequently everyone needs to be more vigilant than usual during this busy time of year were individuals and businesses can be preoccupied.

The theft of data is is very much on the mind of hackers over the Christmas period as this considered to be a prime time where many transactions are undertaken on-line with bank and credit cards in particularly being targeted.

One of most common methods utilized is via Phishing  which can  occur as follows:-

1.Individuals can be tricked into sharing sensitive data by using a website that is not what it seems

2.Clicking on a dubious website link

3.Responding to an e-mail from a bogus sender.

Risk Management within a business and good cyber hygiene are key to preventing the loss of data and should be practiced at all times irrespective of the time of year.

Some examples of this is as follows:-

Ensure that the latest software patches are installed

Make sure passwords are strong and that they are not replicated by individuals  and consider the use of a password manager.

Apply two factor authentiification as this provides and extra layer of protection 

Outside of Work individuals should practice the following:-

Individuals should practice similar cyber hygiene and carry out the following :-

Be care when entering your debit or credit pin into a machine whether at a shop or withdrawing cash.

If you some reason you do not feel that things feel right do not go through with a transaction of your computer and check the legitimacy of a website.

Ensure that the website you are in is the actual website and not one that pretends to be the website.

Do not click on links from Facebook or other social media sites unless you know who they are from.

Ensure that your Wi-Fi is secure and password protected with your own password

Look to change the default passwords on new toys or devices that are connected to the internet to help avoid hackers accessing these.

The Human Factor plays a fundamental role in managing cyber risks http://cyberbrokers.co.uk/human-factor-cyber-risk/

Whether at work or at home the unpredictable factor of humans may well determine how safe or secure you are and is recognized as a major driver for cyber related losses.

The underlying message is that hackers are all around us and that we must have our wits about us as all times.

Don’t Underestimate The Insider Threat

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Insider Threat

The Insider Threat has now become an even more significant risk to businesses following the dismissal against the High Courts decision that Morrisons was vicariously liable for an employees misuse of data. This is despite the fact that Morrisons were deemed to have carried out as much as they could reasonably been expected to do to protect their employees data.

The case Wm Morrisons Supermarkets v Various Claimants (2018) now states that businesses can be vicariously liable for the actions of a rogue employee.

https://www.bakermckenzie.com/en/insight/publications/2017/12/the-morrisons-data-breach-judgment

With the introduction of the General Data Protection Regulations (GDPR) earlier this year the awareness of data protection by the public has increased which is likely to lead to litigation being bought against businesses in effort to seek remedies for a lack of protection of their personal data.

Background to the case

A security breach occurred when a senior internal auditor leaked payroll data of 100,000 employees. Of this 5,518 former and current employees claimed that this incident exposed them to the risk of identity theft and possible financial loss with Morrison’s being responsible for breaches of privacy.

The Class Action Threat 

The Morrisons case is also an example of a class action where it is not only one individual making a claim but a series of claimants , claims of this nature can be significant and impact severely on the well being of a business. The insider threat has therefore increased and it is likely that businesses will need to re focus their efforts in ensuring that they have procedures in place to help counteract such threats.

Emotional Distress

Under GDPR it is now to bring claims for non -material damage i.e. emotional distress caused as a result of a compromise of an individuals personal data.

Why can business do to monitor employees behavior?

Limit computer admin rights within the business

Monitor abnormally high transfers of data by employees within the business

Ensure CV’s of new employees are what they say they are

Make sure data mapping is in accordance with GDPR ensuring that the business knows where their data is located.

Robust training of employees and expectations made clear of how they manage data.

Ensure highly sensitive data is held in respositories

The Insider Threat is intrinsically linked to the human factors that impact upon cyber security please see our blog on this.http://cyberbrokers.co.uk/human-factor-cyber-risk/

Cyber insurance is also a very valuable asset to have in that it provides insurance protection and offers an incident response service so that businesses can effectively manage a data breach.

 

Image : Shuttertock